(Senior) Manager, Governance & Board Relations*

Ensure effective coordination and operational support between the Executive Office of the Secretary General (EOSG) and the World Scout Committee (WSC), facilitating the preparation, delivery, and follow-up of governance processes and committee activities.

The role supports the organisation and administration of meetings of the World Scout Committee and its Steering Committee, provides day-to-day coordination and support to Committee Members, and contributes to the effective functioning of the EOSG in alignment with organisational priorities and governance requirements.

*Seniority will be assigned based on relevant experience of the selected candidate. Candidates with less than 5 years of experience relevant to the role will be classified as Manager.

Key Responsibilities

• Coordinate the preparation of agendas, logistics, background materials, and briefing documents for the leadership of WOSM (staff and volunteers) in advance of World Scout Committee (WSC) and Steering Committee (SC)meetings and briefings, and ensure the preparation and follow-up of meeting minutes and records.

• Coordinate operational support to the World Scout Committee in collaboration with WSB Teams, including support for the planning and coordination of WSC representation at events and activities.

• Support the effective functioning of the Senior Management Team (SMT) by coordinating agendas, meeting minutes, and ensuring timely follow-up of actions and decisions.

• Oversee the logistical and operational preparations for World Scout Bureau (WSB) staff meetings and regular staff meetings within the Global Support Centre.

• Support the integration and consistent application of knowledge management practices within the Executive Office of the Secretary General (EOSG).

Experience and Qualification

• Bachelor’s degree in Management, Governance, Institutional Development, Public Administration, International Relations, or a related field, or equivalent experience.

• Additional professional studies or certifications in governance, project management, organisational leadership, strategic coordination, or related areas would be considered an asset.

• 3-5 years of relevant experience in governance support, executive coordination, board relations, institutional management, or related areas.

• Experience working within an NGO, international organisation, or membership-based organisation.

• Experience supporting boards, committees, or senior leadership structures in international and/or multicultural environments.

• Experience coordinating complex projects, governance processes, or cross-functional initiatives.

• Experience working professionally with volunteers and governance structures is highly desirable.

• Open-minded, adaptable, and willing to learn and support organisational change. 

• Strong understanding of governance processes, institutional coordination, and board support practices.

• Self-motivated, proactive, and able to work with a high level of initiative and accountability.

• Strong organisational skills, with attention to detail and the ability to manage multiple priorities under tight deadlines. 

• Strong problem-solving mindset and ability to remain effective in dynamic environments.

• High level of integrity, discretion, and ethical judgement, with the ability to manage confidential information and sensitive matters.

• Strong interpersonal and emotional intelligence skills, with the ability to build and maintain positive relationships with diverse stakeholders.

• Fluency in English is required. Knowledge of other World Scouting languages (French, Arabic, or Spanish) would be considered an asset.

• Strong digital literacy in standard business software and collaborative digital tools.

Competencies

Core Competencies

• Member support: Continuously develop own knowledge and capabilities to optimise support for members and stakeholders.

• Focus on results: Holds self accountable and consistently delivers support and services to stakeholders on time and to the highest quality to maximise impact.

• Flexibility and persistence: Shows flexibility and proactively adjusts and adapts to evolving conditions.

• Leadership and decision-making: Nurtures analytical and creative thinking, and fosters self-motivation and commitment to achieve organisational goals.

• Interpersonal relations: Listens intently and can interact with others diplomatically, even in challenging situations. Ability to collaborate cross functionally, cross culturally and internationally. Builds and maintains strong relationships with staff, volunteers and external stakeholders.

• Collaborative work: Willingly engages with all stakeholders and integrates their inputs and perspectives into the work and deliverables.

• Organisational integrity: Understands the organisation’s objectives and values, and takes responsibility for their own behaviour.

Technical Competencies (Bold-Medium)

• Governance and Executive Coordination: Strong understanding and ability to coordinate governance and executive processes, ensuring effective preparation, follow-up, and operational support for committees, leadership structures, and institutional decision-making. 

• Documentation and Written Communication: Ability to prepare clear, accurate, and structured governance documentation, including meeting minutes, briefing papers, reports, and institutional communications.

• Organisational Planning and Operational Follow-Through: Ability to coordinate multiple priorities, monitor actions and deadlines, and ensure timely follow-up and alignment across operational and governance processes.

• Stakeholder Management: Ability to work effectively with senior stakeholders, volunteers, governance bodies, and cross-functional teams, ensuring smooth coordination and professional engagement.

• Information Analysis and Knowledge Management: Ability to organise, analyse, and synthesise information to support governance processes, institutional planning, knowledge management, and decision-making.

Terms and Conditions

The World Scout Bureau offers a range of tangible and intangible working benefits in compliance with the practice and laws of Kuala Lumpur Global Support Centre . This is a full-time position with a contract of three years.

• Salary paid will be appropriate to the seniority of the role.

• The position is based in Kuala Lumpur, Malaysia. Remote employment will not be considered for this role.

• Contractual hours of work are 40 hours per week, Monday to Friday, Additional hours may be required for the effective performance of the role. The successful candidate must be willing to work in the evenings and on weekends, when necessary.

• Annual leave, compensation leave and public holiday entitlement as per the law in Kuala Lumpur, Malaysia and the WSB Leave Policy. 

• Full details about remuneration package will be provided on employment.

• Relocation support will be provided.

How to Apply

Applications will be reviewed on a rolling basis and should be submitted using the online application form before 23:59 CEST on Day, 30 June 2026. Applications should include:

1. A curriculum vitae with full details of education and career history including contact information of up to three people who can provide references.

2. Completion of application questions, outlining the candidate’s suitability for the role, related skills, knowledge and experience to the requirements of the job description. The candidate’s particular interest and motivation in applying for this role with World Scouting should also be outlined.*

The role is expected to start no later than 1 September 2026

*We recognise that AI tools may support your application, whether for brainstorming or structuring your thoughts, and we welcome that. However, job opportunities at the World Scout Bureau are content-driven leadership roles where original thinking and collaborative ideas are central to success. This will serve you best during both the application and interview stages. We encourage you to ensure your responses genuinely reflect your own perspectives and experiences, so we can better understand your unique voice, ideas, and approaches.

The World Scout Bureau is an equal opportunity employer and strongly believes in and practices diversity, equity, and inclusion. We are committed to creating an inclusive and diverse work environment where all qualified candidates receive equal consideration in applying for job opportunities and subsequent career advancement. Our employment practices are open to everyone regardless of race, gender, disability, sexual orientation, or other protected characteristics. We believe that fostering an inclusive culture and embracing diverse perspectives strengthens innovation and growth within the World Scout Bureau. We encourage people of all backgrounds, including those from underrepresented communities, to apply for the job opportunities created and announced by the World Scout Bureau.