Senior Manager, Education and Impact

The Senior Manager, Education and Impact will lead the development, coordination, and implementation of the global partnership between World Scouting and Accenture, ensuring the effective delivery strategic workstreams that strengthen sustainability education, support youth-led solutions and advocacy from community action projects, and advance innovation in volunteering and digital transformation.

The role will contribute to assessing needs and delivering targeted support with Member Organizations by coordinating services, activities, and projects across the World Scout Bureau in the areas of World Scouting’s education initiatives, Youth Programme development, and youth leadership. This includes working closely with staff, volunteer experts, and networks across regions to strengthen knowledge-sharing, develop practical resources, and enable consistent support to Member Organizations.

The role will also contribute to partnership management and external engagement in close collaboration with the Business Development team, ensuring effective reporting, visibility, and relationship stewardship, while working in a matrix environment with colleagues across Education, Research and Development, Communications and Digital, and World Events.

Key Responsibilities

• Lead and coordinate assigned projects, services, and initiatives, ensuring effective implementation and delivery in collaboration with consultants and volunteers.

• Coordinate partnership activities and work closely with donors, managing project teams and ensuring alignment throughout the implementation process.

• Support and monitor consultants and volunteers during service delivery, ensuring quality standards and providing guidance where needed.

• Contribute to identifying the needs of National Scout Organizations (NSOs) and support the implementation of relevant services and initiatives aligned with Regional Triennial Plans.

• Support the implementation of World Scouting’s EarthTribe and LifeLeaders education initiatives, working closely with regional colleagues to ensure consistent and high-quality delivery.

• Monitor programme implementation and contribute to reporting and communication of results, including impact stories and updates for stakeholders.

• Support the continuous improvement of guidance and resources provided to NSOs by contributing to their review and update.

Experience and Qualification

• A degree or equivalent qualification in a field related to education, and impact measurement.

• Training or certification in project management is an asset.

• 5–10 years of professional experience supporting capacity building in volunteer-based or membership organisations.

• 5 -10 years of experience managing complex projects involving multiple stakeholders.

• Fluency in English is required. Knowledge of other World Scouting languages (Spanish, French, or Arabic) is an asset.

Competencies

Core Competencies

• Member support: Continuously develop own knowledge and capabilities to optimise support for members and stakeholders.

• Focus on results: Holds self accountable and consistently delivers support and services to stakeholders on time and to the highest quality to maximise impact.

• Flexibility and persistence: Shows flexibility and proactively adjusts and adapts to evolving conditions.

• Leadership and decision-making: Nurtures analytical and creative thinking, and fosters self-motivation and commitment to achieve organisational goals.

• Interpersonal relations: Listens intently and can interact with others diplomatically, even in challenging situations. Ability to collaborate cross functionally, cross culturally and internationally. Builds and maintains strong relationships with staff, volunteers and external stakeholders.

• Collaborative work: Willingly engages with all stakeholders and integrates their inputs and perspectives into the work and deliverables.

• Organisational integrity: Understands the organisation’s objectives and values, and takes responsibility for their own behaviour.

Technical Competencies

• Programme and project leadership: Ability to plan, coordinate, and deliver complex projects or programmes involving multiple stakeholders, ensuring quality implementation and effective use of available resources.

• Stakeholder and partnership coordination. Capacity to work collaboratively with partners, donors, consultants, volunteers, and regional teams, ensuring alignment, clear communication, and effective coordination throughout project implementation.

• Capacity building and volunteer support: Ability to guide, mentor, and strengthen the capacity of consultants and volunteers, ensuring they are well-prepared to deliver services and maintain high standards of quality.

• Monitoring, reporting and impact communication: Ability to track programme implementation, prepare clear reports for stakeholders, and communicate the impact of initiatives through structured information and compelling narratives.

• Analytical thinking. Ability to analyse information, identify patterns and needs, and interpret data to support decision-making, programme implementation, and continuous improvement.

Terms and Conditions

The World Scout Bureau offers a range of tangible and intangible working benefits. This is a full-time position with a three-year contract under local law.

• A salary paid monthly will be appropriate to the seniority of the role.

• The position is open in based in Africa Support Centre in Nairobi, Asia Pacific Support Centre in Manila or remote.

• Contractual hours of work are a minimum of 40 hours per week, Monday through Friday, but additional hours may be required for the effective performance of the role for which there will be no additional remuneration. The successful candidate must be willing to work in the evenings and on weekends, when necessary.

• Annual leave and public holidays entitlement as per the local law where the position is located and the WSB Leave Policy. 

• Full details about remuneration package will be provided on employment.

• Relocation support will be provided.

How to Apply

Applications should be submitted using the online application form before 23:59 CEST on 31 March, 2026  and should include:

1. A curriculum vitae with full details of education and career history including contact information of up to three people who can provide references.

2. Completion of application questions, outlining the candidate’s suitability for the role, related skills, knowledge and experience to the requirements of the job description. The candidate’s particular interest and motivation in applying for this role with World Scouting should also be outlined.*

 The role is expected to start no later than early May 2026. 

*We understand that you may use AI tools to support your application. That’s perfectly fine for brainstorming or to structure ideas; however, this is a content-driven leadership role where critical thinking and collaborative ideas are essential. Please keep this in mind during the application and interview phase to avoid disappointment on both sides later in the process. We want to use the interview to get to know you and your ideas -  not what AI thinks the best answers are.

The World Scout Bureau (WSB) is an equal opportunity employer and strongly believes in and practices diversity, equity and inclusion. We are committed to creating an inclusive and diverse work environment where all qualified candidates will receive equal consideration in applying for the job opportunities and subsequent career advancement. Our employment practices are open to everyone, regardless of race, gender, disability, sexual orientation, or other protected characteristics. We believe that fostering an inclusive culture and embracing diverse perspectives strengthens innovation and growth within WSB. We encourage people of all backgrounds, including those from underrepresented communities, to apply for the job opportunities created and announced by WSB.