Project Assistant, Education and Impact

Reporting to:      Director, Education and Impact

Location:            WSB Asia-Pacific Support Centre, Makati City, Metro Manila, Philippines (Flexible working

arrangements, including remote work, may be considered for qualified candidates, especially

those based in countries where the Ticket to Life (TTL) project is currently implemented.)

Duration:            One (1) year with six (6) months probationary period

The Project Assistant, Education and Impact is part of the Education and Impact Cluster within the Member Support Practice Team at the World Scout Bureau Asia-Pacific Support Centre.

This role is primarily responsible for providing administrative, coordination, and technical support for the effective implementation of the Ticket to Life Project across the Asia-Pacific Region. In addition, the Project Assistant will support the delivery of regional initiatives aligned with the Asia-Pacific Regional Plan, particularly those under the thematic priorities of the Education and Impact area.

Key Functional Responsibilities

The main responsibility of the Project Assistant providing administrative, coordination, and technical support for the effective implementation of the Ticket to Life Project across the Asia-Pacific Region. Below are the specific functions:

1. Project Coordination and Monitoring

   • Provide day-to-day administrative and logistical support in the implementation of the Ticket to Life Project.

   • Assist in tracking project progress, maintaining organized and high-quality databases, and preparing regular reports to support decision-making and performance monitoring.

   • Identify and help address implementation challenges to ensure annual targets are met within available resources.

   • Coordinate with National Scout Organizations (NSOs) to establish a regular meeting schedule with the National Coordinator to support effective project coordination, monitoring, and communication.

    

2. Impact Documentation and Communications

   • Collect, format, and curate case studies and success stories from participating NSOs for evidence-based reporting.

   • Draft and publish project news and updates on scout.org and WOSM social media platforms, in coordination with the Communications Team.

   • Contribute to the preparation of internal and external materials that highlight project outcomes and organizational learning.

3. Support to Thematic Priorities and Volunteer Management

   • Assist in implementing regional initiatives under the Education and Impact priorities, particularly Diversity and Inclusion, Scouting in Humanitarian Action, and Spiritual Development

   • Support the coordination and engagement of WOSM volunteers working in these areas, including managing communications, tracking deliverables, and ensuring timely follow-up

4. Member Support and Event Coordination

   • Provide basic correspondence and documentation assistance related to Member Support services.

   • Offer secretarial and coordination support for workshops, trainings, and regional events, including preparation, real-time documentation, and post-event reporting.

   • Collaborate with other clusters and teams to ensure aligned and efficient service delivery to NSOs.

5. Other Responsibilities

Undertake special tasks and provide assistance on cross-cutting initiatives as assigned by the Line Manager and/or the Regional Director.

Detailed Job Knowledge Specification

Educational Background

• A degree or equivalent qualification in a field relevant to the Education and Impact thematic areas (e.g., Education, Social Development, Humanitarian Action, Diversity and Inclusion).

• Additional qualifications or certification in project management are highly desirable.

Professional Experience

• At least 1-2 years of experience in capacity building, preferably within volunteer-based or membership organizations.

• Demonstrated familiarity with the full project management cycle-planning, implementation, monitoring, and reporting-is highly desirable.

• Proven experience (1-2 years) in supporting or managing complex projects involving multiple stakeholders, ideally in an international or multicultural context.

• Experience with the Ticket to Life project is an advantage. The project is currently implemented in the Asia-Pacific Region across Bangladesh, Bhutan, India, Indonesia, Nepal, the Philippines, and Sri Lanka.

Communication and Language Skills

• Strong written and verbal communication skills in English are essential.

• Proficiency in any additional official World Scouting language (Arabic, French, or Spanish) is considered an asset.

• Demonstrated familiarity with the full project management cycle-planning, implementation, monitoring, and reporting-is highly desirable.

• Digitally literate, with the ability to use common productivity tools (e.g., Microsoft Office, Google Workspace), social media, and online collaboration platforms effectively.

Core Competencies (Based on the One WSB Competencies Framework)

• Member Support:  Continuously develops personal and team capabilities to enhance the quality and effectiveness of support provided to members and stakeholders.

• Focus on Results:  Demonstrates accountability—both individually and as a team—for consistently delivering high-quality services and support on time, maximizing organizational impact.

• Flexibility and Persistence:  Adapts proactively to changing circumstances and supports the team in responding constructively to evolving conditions and challenges.

• Leadership and Decision-Making:  Encourages analytical and creative thinking, and fosters motivation, ownership, and commitment within the team to achieve organizational goals.

• Interpersonal Relations:  Actively listens, demonstrates empathy, and uses tact and diplomacy to build trust and maintain positive relationships, even in challenging situations.

• Collaborative Work:  Engages openly with stakeholders, values diverse perspectives, and integrates feedback to improve outcomes and deliverables.

• Organizational Integrity:  Understands and upholds the organization’s mission, values, and goals, aligning personal and team behaviour to organizational principles and ethical standards.

Functional Competencies (Technical/Functional Skills)

Management Competencies:

• Demonstrated commitment to and experience in delivering continuous improvement.

• Adaptable and culturally sensitive across diverse international contexts.

• Skilled in utilizing influencing and negotiation techniques to achieve desired outcomes.

• Proven experience in implementing operational processes effectively.

• Strong capabilities in problem-solving and decision-making.

• Extensive experience in project planning and management, ensuring timely delivery.

• Ability to balance, prioritize, and manage workloads in high-pressure environments.

• Excellent communication and reporting skills

Leadership Competencies:

• Proficient in mapping and managing stakeholder relationships for strategic impact.

• Demonstrates a strong ability to deploy and use analytical thinking effectively.

• Maintains a strong focus and commitment to self-development.

• Exhibits self-drive and motivation to independently achieve objectives.

• Thrives as a team player, fostering collaboration and trust

Technical Competencies: (Not all are required but should meet at least 50% of the below)

• Proven expertise in implementing youth programs and delivering educational initiatives at grassroots or national levels.

• Skilled in capacity building of volunteer or membership organizations, enhancing effectiveness.

• Demonstrates proficiency in measuring impact in youth settings or NGOs.

• Background in training or experience in diversity, inclusion, and youth leadership development.

• Knowledgeable in external relations and advocacy, representing organizations effectively.

• Experienced in change management and culture change initiatives, driving organizational evolution.

• Experience in working with volunteers is an added asset.

Summary of Employment

This is a project-based appointment under a fixed-term contract of one (1) year, with an initial six-month probationary period subject to satisfactory performance.

The position is based at the World Scout Bureau Asia-Pacific Support Centre, Makati City, Philippines. Flexible working arrangements, including remote work, may be considered for qualified candidates, especially those based in countries where the Ticket to Life (TTL) project is currently implemented.

Working Hours:

The standard work schedule is 40 hours per week, Monday to Friday. However, the nature of the role may require flexibility, including evening and weekend work as needed to fulfill project requirements.

Compensation and Benefits:

• Salary will be commensurate with the level of responsibility and paid bi-monthly, on the 15th and last day of each month.

• The World Scout Bureau offers a range of tangible and intangible benefits, including a dynamic, mission-driven work environment.

• Leave entitlement Includes 15 days each of paid vacation leave, and sick leave per annum, plus official public holidays observed in the Philippines or in the home country of the successful candidate, compensation leave of 1:1 for work rendered on weekends or holidays.

Application Deadline: 31 July 2025

Start Date:

The successful candidate is expected to commence duties on 1 September 2025.